Have your order delivered

We use the services of PostNL, a Dutch postal service. International order will take longer to deliver according to the distance or reachability of your destination. You will receive a tracking number which you can use to track your order.

Delivery cost:

We charge a fixed amount to prepare and package your order. This surcharge is depending on the size and weight of your package. In the checkout pages this surcharge will automatically calculated.

Delivery time of your order:

Orders that are in stock will be shipped within two days after the payment is verified. PayPal is quick method of payment, so we should be able to receive a confirmation shortly after your order.

If part of your order is not in stock, we will notify you for an alternative product if desired. If not we can refund you for the amount of the item not in stock and continue with the shipment of remaining products in your order.

You can follow the progress of your order by using the top menu under ‘my account’ => ‘view order’ after you have logged in.

Pickup your order:

Order pickup is only available for people in the Netherlands. If you do live in the Netherlands and wish to pickup, please give us a call first. We do not have store hours and so are not home all the time. An appointment is necessary for local pickup.